Rod,
I tend to look at what the business wants to accomplish and leave it at that. There just aren't hard numbers for nebulous terms like engagement and transparency, and the revenue per follower or friend isn't trustworthy.
You're stuck with
T...
Hi ppl,
We know that in order to have a successful social media campaign, we have to set KPIs and most of the time, the measurements are based on the objectives of the business. However, what I want to find out is, how do you determine the KPIs i...
Thanks everyone for your inputs. I am running one campaign right now and will be acting on my client's behalf to interact with their stakeholders. It will be a PR sort of campaign and it's transparent enough that they know I don't work for the com...
We take social media very seriously with our clients. Just like any other initiative that we put into place it has a series of tactical steps in order to achieve an over arching strategy, with a specific campaign objective. These are our steps:
1...
Strategy with goals clearly defined. For example, what does the company wish to accomplish with online tools today? What platforms will the consultant utilize to achieve the desired outcome? How and who within the organization will be involved?
B...
I would point to six core components.
• Help in analyzing the online market. I think this requires an aptitude toward anthropology. And communicating that to the key executives and employees.
• Help in tracking metrics. The small busines tool of c...